# `INVALID_CREDENTIALS` Wrong e-mail or password

Source: https://checkslip.com/en/problems/invalid-credentials

- **HTTP status**: `401`
- **Credit**: No credit taken

## Meaning

The e-mail or password does not match an account. For account safety we do not say which one is wrong.

## Fix

Check both and retry. Forgot the password: use "Forgot password". Never confirmed the sign-up e-mail: ask for it again.

## Example response

```
{
  "type": "https://checkslip.com/problems/invalid-credentials",
  "title": "Wrong e-mail or password",
  "status": 401,
  "code": "INVALID_CREDENTIALS",
  "instance": "019a2f3e-7b1c-7d4e-9f00-0a1b2c3d4e5f"
}
```
