TICKET_CLOSED Ticket is closed
- HTTP status
409- Credit
- No credit taken
Meaning
You cannot add messages to a closed ticket.
Fix
Reopen it (POST /api/tickets/{ticket_id}/reopen) while before reopen_until, or open a new ticket with related_ticket_id set to this one.
Example response
{
"type": "https://checkslip.com/problems/ticket-closed",
"title": "Ticket is closed",
"status": 409,
"code": "TICKET_CLOSED",
"instance": "01a18600-0000-7000-8000-000000000000"
}