TICKET_NOT_CLOSED Ticket is not closed

HTTP status
409
Credit
No credit taken

Meaning

Only a closed ticket can be reopened.

Fix

Reply to the ticket directly; it does not need reopening.

Example response

{
  "type": "https://checkslip.com/problems/ticket-not-closed",
  "title": "Ticket is not closed",
  "status": 409,
  "code": "TICKET_NOT_CLOSED",
  "instance": "01a18600-0000-7000-8000-000000000000"
}