# `TICKET_REOPEN_EXPIRED` Reopen window has passed

Source: https://checkslip.com/en/problems/ticket-reopen-expired

- **HTTP status**: `409`
- **Credit**: No credit taken

## Meaning

This ticket was closed longer ago than the reopen window allows (see the ticket's `reopen_until`).

## Fix

Open a new ticket with the old ticket_id in `related_ticket_id`; the team will see the earlier conversation.

## Example response

```
{
  "type": "https://checkslip.com/problems/ticket-reopen-expired",
  "title": "Reopen window has passed",
  "status": 409,
  "code": "TICKET_REOPEN_EXPIRED",
  "instance": "01a18600-0000-7000-8000-000000000000"
}
```